Privacy & Information Handling Statement

To provide care I keep records that may include your name and contact details, session booking times, assessment responses, clinical notes taken during our work together, and any documents you choose to share. You provide this information voluntarily; nothing is collected through hidden tracking of your device.

All records are held in a secure, access-controlled database hosted on the Base44 platform, with encryption in transit and at rest. Access is restricted to the practitioner (myself) and, where strictly necessary for system operation, the platform provider. Your records are never sold, shared with marketers, or disclosed to third parties without your explicit consent or a lawful requirement.

Active client records are retained for the duration of our engagement and for a defined period afterwards to support continuity of care and to meet professional record-keeping obligations. Assessment and session notes are kept only as long as they remain relevant to your care or as required by law.

When records are no longer needed, they are permanently and irreversibly deleted from the database. You may request deletion of your records at any time — I will action a full erasure of your personal information, including session notes and assessment data, within 30 days of a verified request, except where the law requires certain items to be retained.

You have the right to know what information is held about you, to request a copy, to correct anything that is inaccurate, and to ask for its deletion. To exercise any of these rights, or to raise a concern about how your information has been handled, contact me directly and I will respond promptly and in good faith.